White Lodge Vet Clinic’s Companion Animal Out-of-Hours Service
From 15th February 2025 our companion animal emergency service is changing.
Night cover will be provided by Somerset Veterinary Emergency Clinic (SVEC) at Quantock Veterinary Hospital in Bridgwater. They will take phone calls and see your pet, if needed, between 7pm and 8am every day of the year.
Outside these hours (i.e. 8am until 7pm, every day of the year), White Lodge will either be open for business or taking emergency calls. We are extending our weekday consulting hours and will be able to offer routine and emergency appointments up until 6.30pm.
What this means for you and your pets
If your pet is staying in with us as an in-patient; nothing is changing. We will continue to hospitalise unwell animals 24/7 if they come in during the hours we are open or providing emergency cover. We will continue to provide weekend and Bank Holiday day-time emergency cover, and the clinic will be open on Saturdays, 9am-12pm.
If you have a genuine emergency after 7pm, any day of the year, your phone call will be handled by SVEC. If your pet needs seeing, you will have to travel to Bridgwater.
The emergency contacts remain as the usual clinic numbers for Minehead and Williton; these being 01643 703649 and 01984 634013, respectively. Both will connect you equally fast.
Why are we making these changes?
The reasons are many, but it has become increasingly apparent that providing an in-house 24-hour emergency service with the staff we have is unsustainable. Currently, recruitment of new staff willing to work nights on-call is proving impossible.
Wootton Courtenay 